What is the material of the product?

Materials are listed under "Product Details" on each product page. If you have any questions, please feel free to contact us.

It is described on the product page. If you are unsure, it may be helpful to compare it to items you usually use.

Is there a difference in color between the actual product and the photos?

We've tried to capture the colors as accurately as possible, but they may appear slightly different depending on your smartphone or monitor.

Do you have handmade items?

Some of our products are handmade. Therefore, there may be individual differences, but we hope you enjoy them as one-of-a-kind items.

How long does shipping take?

Orders are usually shipped within 2-4 days (excluding weekends and holidays).

Please tell me about your shipping methods and tracking.

We basically ship with tracking. We will provide you with the tracking number after shipment.

Which payment methods do you accept?

You can use the payment methods provided by the e-commerce site, such as credit card, convenience store payment, and bank transfer.

If necessary, please request it in the remarks column or by inquiry. We can also send it in PDF format.

What should I do if I receive a defective product?

We apologize for the inconvenience, but please contact us with photos. Once confirmed, we will immediately process an exchange or refund.

If I accidentally place an order, can I cancel it?

Cancellations are accepted before the item is shipped. If the item has already been shipped, we can discuss returns only for unopened products.

I'm a bit nervous about making my first purchase.

We strive for careful packaging and prompt shipping. If you have any questions, please do not hesitate to contact us. We will respond with sincerity to ensure your peace of mind.

Do you offer gift wrapping?

Yes, it is! We have gift boxes available for purchase. If you would like one, please purchase the box along with your item and write a note in the remarks section.